Operations & Customer Service Command Centre

System Active
A
Checking for today's dispatch data...
🔗 Transport Cost Reconciliation — cross-checks App-captured drops against the transport team's own raw drop file
No transport file uploaded yet. Upload the transport team's raw drop export (needs DROP ID, TASK STATUS, Final Drops Remarks, and a date column — the "Raw Data" sheet in their MTD-style export) to compare it against what this app captured on the same dates.
Rejection Dashboard
YTD JAN – MAY 2026  ·  ⏳ Loading data from server...
— total orders
BU
ORG ──FOOD── ──COOKWARE/ELEC──
MONTH
TYPE SOURCE
🔍 Top Root Causes
👥 Top Customers by Rejections
📋 Customer · Location · Root Cause Detail
# Customer Name Full Address Final Root Cause Count %
Upload rejection file to view detail
⏳ Upload your rejection Excel file to load live data
📊 Live Data Summary
Dispatch: Not loaded
Rejection YTD: Not loaded
General Info: Not loaded
📋 Executive Summary Generator
Executive Brief
Bullet Points
Action Items
Key Decisions
Operations Report
Processing document...
✦ Executive Summary
🏪 MERCHANDISER DAILY DELIVERY LOOKUP
Type or speak a merchandiser name — see today's assigned deliveries, driver info, and download their summary.
✉️ Professional Email Writer
Fix & Polish
Customer Complaint
Supplier
Management Update
Apology
Follow Up
Writing your email...
💼 Proforma Invoice Generator
🏢 AKI — Al Khayyat Investments
🏥 Alphamed General Trading
From (Your Company)
Bill To (Client)
Invoice Details
Subtotal (excl. VAT)AED 0.00
VAT (5%)AED 0.00
Net Total (incl. VAT)AED 0.00
Credit Hold Not Released — By Org
No credit-hold file uploaded yet.
📦
No backlog data loaded
Upload your WH Back Log Order file to see the dashboard
🔄
No returns data loaded
Upload your YTD Returns CSV file to see the dashboard
📈
No sales data loaded
Upload your Sales Orders file to see the dashboard
📐 Excel Support & Data Analysis
📊
Upload .csv or .xlsx file
File → Save As → CSV first
Analysing your data...
✦ Excel Analysis
Automation Tracking YTD
DoxtrE Auto vs Manual Booking · Organisation Breakdown · Jan–Jun 2026
No Automation Data Loaded
Click the ✦ star button (bottom right) to upload your DoxtrE Excel file
👥
NO TEAM DATA LOADED
Click ✦ star to upload Team_Directory file
📦
No Data Loaded
Click ✦ star → Upload Schedule file first, then Oracle extract daily
➕ Add Salesman Login
Full Name
Username (for login)
Temporary Password
Link to Salesperson Name (from Customer Master)
📋 Existing Salesmen
NameUsernameLinked Salesperson CustomersOrdersStatusActions
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